The German Motor Company has been delivering reliable high quality service and accident repair work on German cars for over 20 years.
Set out below are extracts from some of the letters and emails sent in by satisfied customers going back to 1991. A file with these letters is available for perusal in our reception. Please ask to see it.
2010
I am writing to say how impressed I am by the service I have received with my car....Garages tend to get a bad press and we have had problems with them over the years but coming to you has been a breath of fresh air- I wish I had known about you years ago! - Dr JHS, London SW13
My first bill from you for a 48,000 mile service for the Opel Manta that I owned then is dated 12/11/85 25 years ago! ...I am writing to thank you and your staff ....for all these years of valuable, efficient and friendly service which has meant a great deal to me... - MJ, Richmond
2009
....In the several years I have been using your services, there have been several occasions when you have offered me a cheaper solution to a problem that needs fixing, as well as a more expensive one. Never once have I felt I have been manoeuvred into paying extra for no good reason..... - MW, London W3
2008
Thank you for all your help and kindness for rescuing my baby.... - LE, Card
Thank you for such excellent service replacing our radiator at short notice. It is amazingly refreshing to deal with a company who give such swift, friendly and excellent service.... - JL, Email
Thank you for conducting such an excellent timing chain and brake fluid service on my wife's...Golf[she] has not stopped singing your praises since especially after our sad history of dealings with VW dealers... - NH, London SW1
2007
...I just want to congratulate you on holding such a wonderful standard of customer service. Would that others in business operated in the same way... - RC, Email
2005
...I am most grateful for the excellent service you gave me for nearly 20 years... - Brigadier RWML, Raglan
...thank you for the work carried out and your excellent customer service... AH, Email
2003
...After 50 years of enjoyable motoring...I have finally decided to surrender my driving licence. Regretfully [my Golf] will no longer appear at the German Motor Co for servicing. ....thank you for your personal courtesy and consideration during the past 16 years...and for the reliable workmanship of your team to keep my vehicle in good condition at all times. MT, Worcester Park
2002
May I take this opportunity to thank you for the friendly, helpful and efficient service your company has provided over the past years. EG, London SW6
Thank you and your colleagues for carrying out a first class service on my car. It was the first time I have used your garage and was impressed.... JA, London SW13
2001
....many thanks for the service and repairs carried out to my Audi coupe. It feels like driving a new car - GW, Worcester Park
2000
.....thank you for the prompt and efficient service that you gave me on 29 th March....It is not many times you in the motor trade receive thanks for doing a good job. JB, London SW18
1999
I am writing to say how pleased I was by the service you provided....I was impressed that you....collected and returned the car, replaced a faulty lamp at no charge. This kind of service is rare today and certainly is the way to win loyalty. RR, London W8
1997
I would like to thank you for carrying out the work so efficiently - Delivering the car - Keeping in close contact on the telephone... SMW, London SW12
1994
....thank you for the repairs to the bodywork of my black VW...the car was returned in a very clean condition and the bodywork is excellent. - MPS. London W4
My husband says my car is running very well he said it is purring'... - RG, London SW3
In all my years of having cars serviced, right from main dealers to back street garages, I have never come across a company so well organised, dedicated and polite in servicing not only the customer but also the vehicle....When I received my car back and began to tell my friends of the service I had received from the delivery and collection to the valeting and courtesy, they could hardly believe me.... AB, Acclaim Incorporated, Thames Ditton
1993
....thank your lads for taking care of my car so well... MT, Worcester Park
....our sincere thanks for the way you look after my legs...We went to Fulham on Saturday and it was like being in a new car. - ETM, North Cheam
1991
Thank you very much for returning my car so promptly. It is running better than ever and is squeaky clean! AF at Savills London Residential
I look forward to your continued efficient service. - Mrs J. B, Woking
You've done a great job on the repairs, and I was delighted to find the car is spotlessly clean. - C.O'N, Putney
....Thank you for the early return of my car. The help and prompt service from your company is much appreciated.... - CY at Aylesfords Estate Agents
....thank you, Jacqui and all your staff for the excellent service you provide for us... - LS at CACI Limited